Privacy Policy

Campfire Core, operated by Campfire Creative Media, St. Petersburg, Florida. Last updated November 11, 2026.

What Campfire Core is

Campfire Core is the client management software Campfire Creative Media and its clients use to answer leads, book appointments, send messages, keep payment records and send agreements. Businesses use it under their own account; the people they serve (their leads and clients) interact with it through booking pages, chat, text messages, email and signing links.

Information we collect

• Contact details a business or a lead enters: name, phone, email, notes, and the messages exchanged.
• Booking details: appointment times and answers given on a booking page.
• Payment records sent to us by Stripe (amount, description, customer name and email). We never see or store card numbers.
• Agreement signatures: the typed name, time, IP address and browser of the signer.
• Account information for business users: name, email and sign-in records.

Google user data

When a business user connects their Google Calendar, Campfire Core requests access to:

• Free/busy information, only to hide times on their booking pages when they are already busy. We read busy blocks, not event titles or details.
• Calendar events, only to add, move and remove the appointments booked through Campfire Core on their calendar.
• Their email address, to show which Google account is connected.

Campfire Core's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide those calendar features to the user who connected it. It is not sold, not used for advertising, not used to train AI models, and not shared with anyone except as needed to provide the feature, for security, or to comply with the law. Access tokens are stored encrypted. Disconnecting in Settings, or removing access in your Google Account, stops all access; we then delete the stored tokens.

How we use information

To run the features the business turned on: replying to leads, booking and reminding appointments, sending messages the business or its automations send, recording payments, sending agreements, and reporting results to the business. Messages are sent through our providers (Twilio for texts and calls, Mailgun for email); AI replies are drafted with Anthropic's API.

Sharing

We do not sell personal information. We share it only with the service providers that run Campfire Core (hosting, database, messaging, email, payments and AI providers) under their own privacy and security terms, or when required by law.

Text messages

Campfire Creative Media texts people only about calls they book and conversations they start with us. People can reply STOP to any text to opt out, or HELP for help. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers and opt-in information are never shared with third parties for their marketing.

Retention and your choices

We keep information while the business's account is active and as needed for records such as signed agreements. To access, correct or delete your information, contact the business you dealt with, or us at the address below.

Contact

Campfire Creative Media · jacob@campfirecreativemedia.com